FAQ - Where can I rent a portable toilet? And moreā€¦

General Questions

At Blu Site Solutions, our customers come first. We are committed to delivering a clear difference in portable restroom sanitation that provides the best possible customer experience. With over 60 years of combined industry experience and knowledge, we are the leading experts in portable sanitation for commercial construction and special events throughout the Southeast.

We provide portable restroom units and services to areas in the Southeastern United States. Blu Site Solutions offers products and services in North Carolina, South Carolina, Georgia, and Florida.

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The number of units required for a construction site depends on the number of workers on the job-site. ANSI (American National Standards Institute) suggests 1 unit for every 10 employees on a jobsite per 40-hour work week.  To find out how many portable restrooms are required for your job-site, try our Online Construction Calculator or contact our knowledgeable customer service representatives at (800)682-7023.

Absolutely! We offer various duration options for your portable sanitation needs including one day rental options.

While it is recommended your rental be reserved as far in advance as possible, the ideal reservation should be made a week prior to events and projects. In some cases, we can provide next day delivery for construction units. For current lead times for special events, please contact our knowledgeable customer service representatives at (800)682-7023.

Yes! We can add paper towels, hand sanitizer, seat covers in a mounted dispenser, lock and key, and chains to secure the unit. Visit our Products & Services page for additional equipment and options available for your portable sanitation solution. You can add all available extra options during the add-to-cart process by applying your customization.

Along with our porta pottys, Blu Site Solutions offers portable sinks, hand sanitizer stations, holding tanks and restroom trailers for construction and special events. We also provide accessories for needed enhancements including containment trays, hi-rise lift kits, LED motion lights, and pad locks for added security.

Yes! To protect your rental equipment from damages and losses, you must purchase a Loss and Damage Waiver. A Loss and Damage waiver will protect you from any additional charges incurred from accidents, vandalism, weather damages, or theft. By declining the Loss and Damage waiver, you accept full responsibility of additional fees incurred from lost or damaged rented equipment.

To prevent damage to the units and damage caused by them, it is important that you secure your portable toilets prior to severe weather. To safely secure the units we suggest:

  • Securing the unit to a tree or structure using a chain, cable, or rope
  • Weighing down the units with concrete blocks
  • Parking heavy equipment around the unit
  • Transporting the unit to a garage or against a building
  • Securing the door of the porta-potty with zip ties

If you need emergency service during or after a storm, please call (800)682-7023

Pricing and Payments

To ensure safe wastewater disposal, an environmental reclamation fee is charged to each billing cycle. To learn more about the reclamation of wastewater and applicable fees, please contact one of our knowledgeable customer service representatives at (800)682-7023.

Although a damage waiver is not required for rental, it is highly recommended that a Loss and Damage waiver be purchased to eliminate possible charges incurred by major damages and losses. Ask our customer service representatives about adding a Loss and Damage waiver to your rental solution.

Delivery

It is not required that you be on site for pickup and delivery. Our experienced customer service representatives will coordinate the logistics of your pickup and delivery. They will assist in determining the location, date, and time that is best for you.

Service

All portable rentals include a standard service once a week. In the event additional services are needed, we offer various service option frequencies to choose from. Contact one of our experienced customer service representatives to learn about the various service options available. Each weekly service includes:

  • Evacuation of the holding tank
  • Removal of debris
  • Cleaning and sanitization of all surfaces including the walls, urinal, toilet seat and floor
  • Adding fresh water and deodorant solution to tank
  • Replacement of urinal cake (as needed)
  • Replenishment supplies
  • Completing or scheduling needed repairs

Our employees always make reasonable attempts to service your unit(s). Occasionally units are blocked, unreachable or behind locked gates. If your units are inaccessible, our trained service technicians will "FLAG" units in our GPS monitored software to indicate they were on site but unable to complete service. Notations will be made as to why the unit was not properly serviced. Customers can request service prior to their next scheduled route day for an additional fee.